FAQs/Troubleshooting

Welcome to the upgraded NEXUS website.

If you have arrived here and can’t log in with your account details from our previous website, you need to re-register. This is a simple process. Please go to the My Account tab on the menu and fill in the details under the right-hand “REGISTER” option.

If you have an online/digital subscription to access, re-registering is a three-step process.

STEP ONE
Click/tap on the “My Account” menu tab at www.nexusmagazine.com (pictured below)

STEP TWO
You must re-register

Fill in the email address under the REGISTER¬†option on the right-hand side of the page and create a new password (just type it into the “Password” field). Once your account is created, you will be forwarded an email with a link which you will need to follow to verify your account.

STEP THREE
Check your email and follow the instructions (if you can’t see the email in your inbox, please check your spam folder).

The email you will receive is pictured above.

Click on the link in the email to verify your account and import your subscription/downloads.